olxbola Privacy Policy

This page describes what we collect when you use olxbola and how we keep that data protected. We operate our platform — sportsbook markets, live-dealer tables, and slot games — only in jurisdictions where local law permits our service. When you create an account on olxbola, you provide us with personal information. We explain here how we handle it, who may access it, and what rights you hold.

We process your data to verify your account, process your payments via DANA, e-wallet, mobile banking, and other local methods, settle your bets, and respond to your support requests. Our commitment is to keep your information secure and to share it only with processors who help us run olxbola.

What we collect and why

When you register on olxbola, we collect your email address, phone number, full name, and date of birth. We also collect identification documents — a national ID, passport, or driver's license — to verify your identity and comply with local regulations. This process, known as Know Your Customer (KYC) verification, is required before you can fund your account or withdraw winnings.

We collect payment information when you deposit. If you use DANA, e-wallet, mobile banking, or local payment, we record the transaction ID and amount. We do not store your card or e-wallet credentials; our payment processors handle those securely. We also collect your IP address, device type, and browser data to detect fraud and prevent account misuse.

During your use of olxbola, we track your bets — the markets you select, the stakes you place, and the outcome. We log your login times and session activity. We collect your support messages if you contact us via live chat, email, or phone. This data helps us improve our service and respond to disputes.

How we use your data

We use your personal information to authenticate you, process your deposits and withdrawals, calculate your winnings, and send you account statements. We may use your phone number to send push notifications about upcoming Liga 1, Piala AFF, or Champions League markets — only if you have enabled notifications in your olxbola account settings.

We share your name, email, and KYC documents with our payment processors to confirm your deposit and withdrawal requests. Some processors may sit outside Indonesia; we ensure they meet our data-protection standards before we transfer any information. We do not sell or rent your data to advertisers or marketing firms.

Our fraud detection team uses your transaction history and device data to block suspicious activity. If we detect patterns consistent with account abuse, we may freeze your account pending review. We retain logs of your activity for 7 years to comply with tax and financial-services laws.

Cookies and tracking

We use cookies to keep you logged into olxbola, remember your language preference (English or Indonesian), and measure how users navigate our pages. We do not use cookies to track you across other sites. Third-party analytics tools may collect data on our site; we do not allow them to build a profile for advertising.

Your rights and contact

You may request a copy of the data we hold about you by emailing [email protected]You may also request that we delete your account and associated data, subject to our retention obligations. We will respond to data-subject requests within 30 days. If you believe we have mishandled your data, you may lodge a complaint with the personal-data authority in your jurisdiction.

We use olxbola account recovery features to help you regain access if you forget your password. We will verify your identity via email before allowing a reset. If you lose access to your registered email address, contact our support team in Jakarta, Surabaya, or Bandung via live chat or phone. Our team operates in English and Indonesian and responds within 24 business hours.

We update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on olxbola. Your continued use of the platform after such changes means you accept the updated policy.